Frequently Asked Questions

Orders

When should I expect my items to arrive?

Estimated order arrival times are based on the various shipping methods and the location they are being shipped to. Most locations in the United States are less than 4 days ground shipping.

How much is shipping?

Shipping will be calculated based on the item, ship method, and the ship to location. You will see the shipping amount in your cart before checking out.

How can I track my order?

As soon as the order is shipped out, you will receive an email with the tracking information. You can also follow the status in the My Account section.

How can I cancel my order?

All orders can be cancelled by emailing [email protected].

What is your return policy?

Returns are accepted on in stock items. 

Backorder Process

Backorders will be shipped as soon as we receive replenishment stock. You will be notified and allowed to change or cancel your order if your item is on backorder.